In this article, we will answer if Uber drivers and Uber Eats drivers prefer cash tips. We will also check out how Uber Eats drivers can make more tips from their customers. Additionally, we will check out the unique features that Uber Eats offers for its customers. Uber Eats is not only a feature-rich food delivery app but is also present in over 45 countries.
Do Uber drivers prefer cash tips?
No, Uber drivers and Uber Eats drivers do not prefer cash tips over cashless tips. Whatever the way of payment may be, the total amount of the tip goes to the driver. While some customers like to tip in cash as it is seen as more personal and polite, most drivers like digital tips as it finds its way into their bank accounts automatically.
How can Uber Eats drivers make more tips?
Since Uber Eats drivers actually make a major chunk of their earnings through tips, they need to focus on making more if they want to earn plenty through this gig. Some ways through which Uber Eats drivers can make more tips have been showcased below.
Separating the hot items from the cold ones
The most important thing for the customer is the quality of the food. The freshness and quality of the meal needs to be preserved while it is on the way to the customer. To do this, the delivery driver needs to separate the hot items from the cold ones. In this case, a food delivery bag which also has separate compartments can be an ideal accessory.
Being kind to the customer
It is also important to practice good customer service to increase chances of getting tips. This means being kind and courteous while communicating with the customer. It also means keeping them informed of updates and letting them know if there are going to be any delays in the food delivery.
Checking before leaving the restaurant
Another thing that is important is to check if all the items are in order before leaving the restaurant. Normally, Uber Eats drivers do not have to check the bag by themselves. They can simply ask the person at the restaurant to confirm if all the items are placed inside. It is also important to note if napkins, ketchup packets and cutlery are present.
Taking a picture
Taking a picture is not required in every order but is highly recommended for contactless deliveries, which are more or less becoming the norm today. In instances like these, the Uber Eats driver needs to take a picture of the food package on the doorstep of the delivery address, preferably with the food bag in the background. This is great for increasing credibility.
As with all things in customer service, presentation really matters. This is also important for Uber Eats drivers. The delivery persons need to wear the t-shirt with the Uber Eats logo if they have it. They can also choose to wear their own clothes but these need to be clean and pressed to give a good impression to the customer.
Asking for ratings
Some customers can forget to tip their delivery drivers. In order to remind them of tipping, the Uber Eats driver can ask them to rate their experience. The prompts in the Uber Eats app for rating will automatically ask the customer if they want to tip their delivery person, which can again increase the chances of a great tip for the Uber Eats driver.
Unique features of Uber Eats
Uber Eats has a number of unique features that give it a solid advantage among other On-Demand food delivery apps. The unique features that are present in Uber Eats have been described in the following points.
Uber Eats has a map feature
Uber Eats has a map feature which is one its newest additions. This map feature allows the customer to explore nearby restaurants and eateries after they have picked a certain location on the map. These can make the deliveries much quicker and can also enable easier pick up options for customers.
It has the Uber One membership
Uber Eats also has the Uber One membership for those who want to save money and access to many other advantages of the app. The Uber One membership can be availed at a cost of $9.99 per month or $99.99 for the entire year. Through an Uber One membership, the customer can get benefits such as zero delivery charges on an ‘n’ number of orders.
It allows multiple payment methods
Customers in Uber Eats can pay for their food orders through various payments such as credit card, debit card, online banking and even digital wallets like Apple pay and Amazon pay. In addition to these, cash payments are also accepted in some countries. Uber cash which comes in the form of Uber credits or gift cards can also be accepted as a mode of payment.
In this article, we have answered if Uber drivers and Uber Eats drivers prefer cash tips. We have also checked out how Uber Eats drivers can make more tips from their customers. Additionally, we have checked out the unique features that Uber Eats offers for its customers.
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